Privacy Policy – GoldenStayCA

We respect your privacy and are committed to protecting personal information in accordance with Canadian privacy laws, including PIPEDA.

1. Information We Collect

We collect personal information such as name, email address, phone number, medical history, and emergency contact details when you register or use our services.

2. Purpose of Collection

Your data is used to deliver senior care services, coordinate medical support, manage accommodation, and enhance the safety and comfort of our residents.

3. Consent and Access

We collect and process personal data with your explicit consent. You may access, update, or withdraw your consent at any time by contacting our privacy officer.

4. Data Sharing

We do not share your information with third parties except when legally required or when collaborating with authorized healthcare providers for essential services.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

6. Data Security

We implement physical, administrative, and digital safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Your Rights

You have the right to request access to your personal information, correct inaccuracies, or lodge a complaint regarding privacy practices at any time.

8. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at: privacy@goldenstayca.com

9. Policy Updates

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with the effective date.